IT Blog

SCCM: Image Capture Wizard has failed with error code (0x80070020)

by on Jul.08, 2008, under Microsoft, SCCM/SMS2003

During image capture process you receive the following error:
Image Capture Wizard has failed with error code (0x80070020). For more information, please contact your system administrator or helpdesk operator.

This error might appear at any time during the image capture procedure.

In the smsts.log the following messaged error are logged:
Failed to run the action: Capture the Reference Machine.
The process cannot access the file because it is being used by another process. (Error: 80070020; Source: Windows)

The execution of the group (Capture the Reference Machine) has failed and the execution has been aborted. An action failed.
Operation aborted (Error: 80004004; Source: Windows)

Failed to run the last action: Capture the Reference Machine. Execution of task sequence failed.
The process cannot access the file because it is being used by another process. (Error: 80070020; Source: Windows)

As you can see from the error messages the problem is caused by inaccessible file. In my case capture wizard could not access the files located in HP restore partition. Because restore partinion was not needed l I’ve deleted it and image capture ran OK.

:, , ,

5 Comments for this entry

  • mark

    Hi
    Nice Blog
    Can you tell me if the capture image ‘iso’ file that you create, and eventually burn to a CD. Is that CD image supposed to be bootable?
    Mark

  • Andrius

    Hi Mark,
    capture media is not bootable. You must run it from the OS.

  • Syed Atif Ahmed

    Capture media is only use for capturing operating System and upload it to the server Only.Well for bootable media you need to create OSD Install CD from OSD FP in SCCM 2007

  • Karl

    I’ve got a dell e6510 and I have the same error but what do you mean by ‘HP restore partition’? How did you delete it?
    Thanks

Leave a Reply